Missouri Data Center Outage (In Progress)
  • Priority - High
  • Affecting Other - n/a
  • We're currently investigating reports of servers down within the Missouri data center. We'll update this as more information becomes available.

    We encountered a power related outsge to 2 rows of servers last night. The primary outage lasted about an hour but there were some services impacted longer.

    UPDATE: At this time most services should be back online. If your service is still down we ask that you open a support ticket. Our engineering team is still working on a small section that is still impacted.

  • Date - 07/23/2017 00:44
  • Last Updated - 07/23/2017 10:54
WV1 Scheduled Maintenance (Scheduled)
  • Priority - Low
  • Affecting Other - Network Equipment Movement
  • Due to multiple incidents with our main network provider to the WV1 facility in the past week we are having our connection to the network provider moved temporarily to a different switch within their facility while permanent replacement hardware arrives to their facility. The maintenance window for this will be tonight from 2100 to 2130 EST as we are aiming to have this move completed within 30 minutes there is the possibility this would be decreased or increased based on possible issues that may arise during the change of switch.  This will be a temporary solution which we are having completed to avoid further downtime in the coming week as the exisiting switch equipment has proven to be unrealiable to our operation. Another scheduled network maintenance will be posted once that date and time are confirmed. Thank you for your patience during this and we apologize for any inconvenience this may have caused while we work to resolve the issue.

  • Date - 10/22/2016 21:00 - 10/22/2016 21:30
  • Last Updated - 10/22/2016 19:11